This is Service Design Thinking. Basics - Tools - Cases (906369279X)

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This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking

Product details

• Format Paperback | 380 pages
• Dimensions 234 x 177 x 32mm | 858g
• Publication date 03 Feb 2014
• Publisher BIS Publishers B.V.
• Publication City/Country Amsterdam, Netherlands
• Language English
• Edition Statement Nachdruck
• Illustrations note 200 Diagrams
• ISBN10 906369279X
• ISBN13 9789063692797
• Bestsellers rank 36,385

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